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internet explorer is not working
Old 12-27-2008, 06:35 PM   #11 (permalink)
Kayman
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Default Re: internet explorer is not working

On Sat, 27 Dec 2008 2103 +1100, Phed wrote:

> Hi
> I have vista ultimate 64 bit but almost every time i open internet explorer
> it will crash and i get the message the it is not working.


1.Clear the (IE) temporary Internet files and the history cache.
Click Start==>Run... then type (or copy/paste) "inetcpl.cpl" (w/out
quotation marks) into the box, then click the 'OK' button.
In Internet Properties panel 'General' tab, under 'Browsing history', click
'Delete...'button, in 'Delete Browsing History' panel, click the 'Delete
all...'button then place a checkmark into the box beside 'Also delete files
and settings stored by add-ons', Click 'Yes' and exit the Internet
Properties panel by clicking the 'OK' button.

2.Clean HDD
Delete files using Disk Cleanup (if on Vista)
http://windowshelp.microsoft.com/Win...139d91033.mspx

3.Download/execute:
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
--and--
Kaspersky® AVPTool
http://avptool.virusinfo.info/en/
Direct:
http://downloads5.kaspersky-labs.com/devbuilds/AVPTool/
--and--
Dr.Web CureIt!® Utility - FREE
http://www.freedrweb.com/cureit/
--and--
SuperAntispyware - Free
http://www.superantispyware.com/down...NTISPYWAREFREE
http://www.superantispyware.com/supe...freevspro.html

NOTE:
Kaspersky® Virus Removal Tool, Dr.Web CureIt!® and the free version of
Malwarebytes© and SuperAntispyware are not capable for real-time protection
of your computer.
Kaspersky® AVPTool, Dr.Web CureIt!® have no update feature (so they don't
turn into full blown scanners). As soon as your computer is cleaned you are
supposed to remove these tools from your operating system.
Re: K/AVPTool; To uninstall/move this program 'enable self-defense' must be
unchecked!

The free version of Malwarebytes© and SuperAntispyware have an update
feature, keep them installed in addtion to your resident AV/A-S
applications and scan frequently.

4.Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en...ols/hijackthis

Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.

http://www.thespykiller.co.uk/index.php?board=3.0
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.tomcoyote.org/index.php?showforum=27
http://www.bleepingcomputer.com/forums/forum22.html
http://www.malwarebytes.org/forums/i...hp?showforum=7
http://www.5starsupport.com/ipboard/...p?showforum=18
http://www.theeldergeek.com/forum/in...6&showforum=29

NOTE:
Registration is required in any of the above mentioned fora before posting
a HJT log and read the 'stickies' (instructions/guidelines) for the
respective HJT forum.

5.Routinely practice Safe-Hex.
http://www.claymania.com/safe-hex.html

Additional references:
How to optimize or reset Internet Explorer 7
http://support.microsoft.com/kb/936213
Applies to: Windows Internet Explorer 7 in Windows Vista

How to use Reset Internet Explorer Settings (RIES)
http://support.microsoft.com/kb/923737
Read: "What you must know"
Applies to: Windows Internet Explorer 7 for Windows XP and
Windows Internet Explorer 7 in Windows Vista

Good luck :)
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Old 12-28-2008, 05:35 AM   #12 (permalink)
jon.in.durham
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Status: Guest
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Default Re: internet explorer is not working

Tommy Troll wrote:
> On Dec 27, 9:49 am, "jon.in.durham" <j...@no.email.com> wrote:
>> Phed wrote:
>>> Hi
>>> I have vista ultimate 64 bit but almost every time i open internet
>>> explorer it will crash and i get the message the it is not working.
>>> Is there someone else who is getting this problem?
>>> Doug

>> Yes, just about everybody, because Vista is "Broke out of the box".

>
> Go to
>
> http://support.microsoft.com/gp/pc_ie_start
>
> and follow the directions.


"Tommy", you dummy he can't, because IE is broke!!!

Maybe he should get an iPhone to use as a backup.
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