Thanks, Zach, for trying to help the majority of us having these issues.
Yesterday was the last straw, when I received the ever-present "MSN is not
responding..." After the 10gh time of rebooting, for some reason I was fully
disconnected from my network and had to go through the hoops to reboot the
modem, network, etc.
I have a 2GB HP Pavilion and a 8GB Dell, both wireless. Checked sound card
and network cards for updates--all up to date. Dumped temp files, ran a scan
on both machines.
This really is getting frustrating as it if happening when I am using MSN,
IE and Firefox. These all ocurred on 12/23/08 at 11:30am, 1:43, 9:47 and
10:15pm. I also received three 'service hangs.'
The dump logs are:
Bucket ID: 1061548131
Problem Event Name: APPCRASH
Application Name: msn.exe
Application Version: 9.60.53.2200
Application Timestamp: 48360fd6
Fault Module Name: mshtml.dll
Fault Module Version: 8.0.6001.18247
Fault Module Timestamp: 49437a70
Exception Code: c0000005
Exception Offset: 003138f5
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 6776
Additional Information 2: 29cd6efa76ca302f07b7917db79a47f4
Additional Information 3: 6fbf

Bucket ID: 805656294Problem signature
Problem Event Name: APPCRASH
Application Name: msn.exe
Application Version: 9.60.53.2200
Application Timestamp: 48360fd6
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000

Bucket ID: 363799246
Problem signature
Problem Event Name: AppHangB1
Application Name: msn.exe
Application Version: 9.60.53.2200
Application Timestamp: 48360fd6
Hang Signature: fb54
Hang Type: 32768
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 049257333f42ef5f098dbd993c3cf0c0
Additional Hang Signature 2: 728e
Additional Hang Signature 3: cf3d534c575b9c10313954c65817185c
Additional Hang Signature 4: fb54
Additional Hang Signature 5: 049257333f42ef5f098dbd993c3cf0c0
Additional Hang Signature 6: 728e
Additional Hang Signature 7: cf3d534c575b9c10313954c65817185c

Bucket ID: 348868755
Description
A problem caused this program to stop interacting with Windows.
Problem signature
Problem Event Name: AppHangB1
Application Name: msn.exe
Application Version: 9.60.53.2200
Application Timestamp: 48360fd6
Hang Signature: 1bff
Hang Type: 32768
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: aed35b578d66d6294c7af05ad6bddfa9
Additional Hang Signature 2: baf9
Additional Hang Signature 3: 1d1ab4f96f97ed28ee28debf2219832b
Additional Hang Signature 4: 1bff
Additional Hang Signature 5: aed35b578d66d6294c7af05ad6bddfa9
Additional Hang Signature 6: baf9
Additional Hang Signature 7: 1d1ab4f96f97ed28ee28debf2219832b

My apologies for the long post, but this is getting ridiculous and time
consuming. Any thoughts, ideas or assistance you have with this? Thanks.

Those are all crashes in MSN - what happens if you uninstall that?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Karen" <Karen@discussions.microsoft.com> wrote in message
news:5191EFEF-AEDE-48EF-9417-E244C7EB37EA@microsoft.com...
> Thanks, Zach, for trying to help the majority of us having these issues.
> Yesterday was the last straw, when I received the ever-present "MSN is not
> responding..." After the 10gh time of rebooting, for some reason I was
> fully
> disconnected from my network and had to go through the hoops to reboot the
> modem, network, etc.
> I have a 2GB HP Pavilion and a 8GB Dell, both wireless. Checked sound
> card
> and network cards for updates--all up to date. Dumped temp files, ran a
> scan
> on both machines.
> This really is getting frustrating as it if happening when I am using
> MSN,
> IE and Firefox. These all ocurred on 12/23/08 at 11:30am, 1:43, 9:47 and
> 10:15pm. I also received three 'service hangs.'
> The dump logs are:
> Bucket ID: 1061548131
> Problem Event Name: APPCRASH
> Application Name: msn.exe
> Application Version: 9.60.53.2200
> Application Timestamp: 48360fd6
> Fault Module Name: mshtml.dll
> Fault Module Version: 8.0.6001.18247
> Fault Module Timestamp: 49437a70
> Exception Code: c0000005
> Exception Offset: 003138f5
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Information 1: 6776
> Additional Information 2: 29cd6efa76ca302f07b7917db79a47f4
> Additional Information 3: 6fbf
>
> Bucket ID: 805656294Problem signature
> Problem Event Name: APPCRASH
> Application Name: msn.exe
> Application Version: 9.60.53.2200
> Application Timestamp: 48360fd6
> Fault Module Name: StackHash_fd00
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: c0000005
> Exception Offset: 00000000
>
> Bucket ID: 363799246
> Problem signature
> Problem Event Name: AppHangB1
> Application Name: msn.exe
> Application Version: 9.60.53.2200
> Application Timestamp: 48360fd6
> Hang Signature: fb54
> Hang Type: 32768
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Hang Signature 1: 049257333f42ef5f098dbd993c3cf0c0
> Additional Hang Signature 2: 728e
> Additional Hang Signature 3: cf3d534c575b9c10313954c65817185c
> Additional Hang Signature 4: fb54
> Additional Hang Signature 5: 049257333f42ef5f098dbd993c3cf0c0
> Additional Hang Signature 6: 728e
> Additional Hang Signature 7: cf3d534c575b9c10313954c65817185c
>
> Bucket ID: 348868755
> Description
> A problem caused this program to stop interacting with Windows.
> Problem signature
> Problem Event Name: AppHangB1
> Application Name: msn.exe
> Application Version: 9.60.53.2200
> Application Timestamp: 48360fd6
> Hang Signature: 1bff
> Hang Type: 32768
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Hang Signature 1: aed35b578d66d6294c7af05ad6bddfa9
> Additional Hang Signature 2: baf9
> Additional Hang Signature 3: 1d1ab4f96f97ed28ee28debf2219832b
> Additional Hang Signature 4: 1bff
> Additional Hang Signature 5: aed35b578d66d6294c7af05ad6bddfa9
> Additional Hang Signature 6: baf9
> Additional Hang Signature 7: 1d1ab4f96f97ed28ee28debf2219832b
>
> My apologies for the long post, but this is getting ridiculous and time
> consuming. Any thoughts, ideas or assistance you have with this? Thanks.
>
>
>
>
>
>
>
>
>
>
>
>
>
>

Thanks for taking time to answer, Zach. I am using Verizon with MSN as my
internet service provider, because I am not fond of Verizon's site. Are you
suggesting I uninstall Verizon? Is this a Verizon issue?

I see another post about routers disconnecting--that is now my new issue!
Even though the router is approximately 15 ft. away from the laptop. Never
ending!

Thanks again for your assistance, it is appreciated.